Zemke, Ron.
概要
作品: | 1 作品在 8 項出版品 1 種語言 |
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書目資訊
Performance Research Associates' Delivering knock your socks off service /
by:
Anderson, Kristin,1962-; Performance Research Associates.; Zemke, Ron.
(書目-語言資料,印刷品)
Generations at work :managing the clash of veterans, boomers, xers, and nexters in your workplace /
by:
Filipczak, Bob.; Raines, Claire.; Zemke, Ron.
(書目-語言資料,印刷品)
主題
Customer loyalty- United States.
Service industries- Management.- United States
Consumer satisfaction- United States.
Service industries- Customer services- United States.
Consumer Satisfaction.
United States- Economic conditions- 1981-
Diversity in the workplace- United States.
Age groups- United States.
Public Relations.
Supervision of employees.
Customer services.
Customer loyalty.
Consumer satisfaction.
Customer relations.
Conflict of generations- United States.
Customer services- United States.