Language:
繁體中文
English
日文
說明(常見問題)
南開科技大學
圖書館首頁
編目中圖書申請
登入
回首頁
切換:
標籤
|
MARC模式
|
ISBD
Performance Research Associates' Del...
~
Anderson, Kristin,1962-
Performance Research Associates' Delivering knock your socks off service /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
Performance Research Associates' Delivering knock your socks off service // by Ron Zemke.
其他題名:
Delivering knock your socks off service
作者:
Zemke, Ron.
其他作者:
Anderson, Kristin,
出版者:
New York :American Management Association,c2003.
面頁冊數:
viii, 184 p. :ill. ;23 cm.
附註:
Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke. 1998.
標題:
Customer services. -
ISBN:
9780814407653 (pbk.) :
ISBN:
081440765X (pbk.)
ISBN:
9780814479704 (pbk.)
ISBN:
0814479707 (pbk.)
Performance Research Associates' Delivering knock your socks off service /
Zemke, Ron.
Performance Research Associates' Delivering knock your socks off service /
Delivering knock your socks off serviceby Ron Zemke. - 3rd ed. revisions. - New York :American Management Association,c2003. - viii, 184 p. :ill. ;23 cm.
Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke. 1998.
Includes bibliographical references (p. 179) and index.
ISBN: 9780814407653 (pbk.) :NT622
LCCN: 2002011115Subjects--Topical Terms:
147477
Customer services.
LC Class. No.: HF5415.5 / .A52 2003
Dewey Class. No.: 658.8/12
Performance Research Associates' Delivering knock your socks off service /
LDR
:00935cam a2200265 a 4500
001
1000061472
003
OCoLC
005
20090928110039.0
008
020715s2003 nyua b 001 0 eng
010
$a
2002011115
020
$a
9780814407653 (pbk.) :
$c
NT622
020
$a
081440765X (pbk.)
020
$a
9780814479704 (pbk.)
020
$a
0814479707 (pbk.)
035
$a
50198577
040
$a
DLC
$c
DLC
$d
TXH
$d
C#P
$d
TNH
$d
MEA
$d
DNJ
$d
BTCTA
$d
YDXCP
042
$a
pcc
050
4
$a
HF5415.5
$b
.A52 2003
082
0 4
$a
658.8/12
$2
23
100
1
$a
Zemke, Ron.
$3
149871
245
1 0
$a
Performance Research Associates' Delivering knock your socks off service /
$c
by Ron Zemke.
246
1 0
$a
Delivering knock your socks off service
250
$a
3rd ed. revisions.
260
$a
New York :
$b
American Management Association,
$c
c2003.
300
$a
viii, 184 p. :
$b
ill. ;
$c
23 cm.
500
$a
Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke. 1998.
504
$a
Includes bibliographical references (p. 179) and index.
650
0
$a
Customer services.
$3
147477
650
2
$a
Consumer Satisfaction.
$3
1000088904
650
2
$a
Public Relations.
$3
1000088905
700
1
$a
Anderson, Kristin,
$d
1962-
$t
Delivering knock your socks off service.
$3
1000088902
710
2
$a
Performance Research Associates.
$3
1000088903
0 筆讀者評論
館藏地:
全部
六樓西文書庫
出版年:
卷號:
館藏
1 筆 • 頁數 1 •
1
條碼號
典藏地名稱
館藏流通類別
資料類型
索書號
使用類型
借閱狀態
預約人數
備註欄
附件
E17424
六樓西文書庫
一般借閱
外文書
* 658.812 Z53-4 2003
一般(Normal)
在架
0
5030000-1040009
1 筆 • 頁數 1 •
1
評論
新增評論
分享你的心得
建立或儲存個人書籤
書目轉出
取書館別
處理中
...
變更密碼
登入