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TQM : an integrated approach: implem...
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Ho,, Samuel K.
TQM : an integrated approach: implementing total quality through Japanese 5-s and ISO 9000
by: Ho,, Samuel K.
The TQM toolkit : a guide to practic...
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Alle, n, Derek
The TQM toolkit : a guide to practical techniques for management
by: Alle, n, Derek
International dictionary of management
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Johnnsen,, Hano
International dictionary of management
by: Johnnsen,, Hano
 
 
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