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Customer service /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Customer service // Career Solutions Training Group, Beverly Rokes.
other author:
Rokes, Beverly.
Corporate Body:
Career Solutions Training Group.
Published:
Cincinnati, OH :South-Western/Thomas Learning,c2002.
Description:
x, 163 p. :col. ill. ;28 cm.
Notes:
Includes index.
Series:
Business 2000
Subject:
Customer services - Management. -
ISBN:
0538431261 (pbk.) :
Customer service /
Career Solutions Training Group.
Customer service /
Career Solutions Training Group, Beverly Rokes. - Cincinnati, OH :South-Western/Thomas Learning,c2002. - x, 163 p. :col. ill. ;28 cm. - Business 2000.
Includes index.
ISBN: 0538431261 (pbk.) :NT579Subjects--Topical Terms:
147643
Customer services
--Management.
Dewey Class. No.: 658.8/12
Customer service /
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Customer service /
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Cincinnati, OH :
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South-Western/Thomas Learning,
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c2002.
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x, 163 p. :
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col. ill. ;
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28 cm.
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Business 2000
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Includes index.
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Management.
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Rokes, Beverly.
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館藏地:
ALL
六樓西文書庫 (6th Floor-Western Books)
出版年:
卷號:
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