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Shapiro, Benson P.

Overview

Works:	2 works in 2 publications in 1 languages

Titles

Keeping customers / by: Shapiro, Benson P.; Sviokla, J. J. (Language materials, printed)

Seeking customers / by: Shapiro, Benson P.; Sviokla, J. J. (Language materials, printed)

Subjects

Consumer satisfaction- United States. Selling. Consumers' preferences. Customer services- United States. Consumer satisfaction.

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