Languages
Vavra, Terry G.
Overview
| Works: | 1 works in 2 publications in 1 languages | |
|---|---|---|
Titles
The Customer delight principle :exceeding customers' expectations for bottom-line success /
by:
Keiningham, Timothy L.; Vavra, Terry G.
(Language materials, printed)
Aftermarketing :how to keep customers for life through relationship marketing /
by:
Vavra, Terry G.
(Language materials, printed)