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Bacal, Robert.

Overview

Works:	1 works in 2 publications in 1 languages

Titles

Performance management / by: Bacal, Robert. (Language materials, printed)

Perfect phrases for customer service :hundreds of tools, techniques, and scripts for handling any situation / by: Bacal, Robert. (Language materials, printed)

Subjects

Employees- Rating of. Customer services. Customer services Performance standards.

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