Schappert,, Patricia B.

房務管理 by: Kappa,, Margaret M.; Nitschke,, Aleta; Schappert,, Patricia B.; 閔辰華 (Language materials, printed)

旅館房務部營運與管理 by: Kappa,, Margaret M.; Nitschke,, Aleta; Schappert,, Patricia B.; 張志豪; 黃秀珠 (Language materials, printed) , [原著]