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When Goliaths clashmanaging executive conflict to build a more dynamic organization /

紀錄類型:	書目-電子資源 : 單行本
正題名/作者:	When Goliaths clash/ Howard M. Guttman.
其他題名:	managing executive conflict to build a more dynamic organization /
作者:	Guttman, Howard M.
出版者:	New York :American Management Association,c2003.
面頁冊數:	1 online resource (xvii, 250 p.) :ill.
標題:	Conflict management. -
電子資源:	Click here for online access to this book (查閱全文) (EBSCO eBook)
ISBN:	081442712X (electronic bk.)
ISBN:	9780814427125 (electronic bk.)

When Goliaths clashmanaging executive conflict to build a more dynamic organization /
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245 1 0 $a When Goliaths clash $h [electronic resource] : $b managing executive conflict to build a more dynamic organization / $c Howard M. Guttman.
260 $a New York : $b American Management Association, $c c2003.
300 $a 1 online resource (xvii, 250 p.) : $b ill.
504 $a Includes bibliographical references and index.
505 0 $a Anatomy of Conflict : The Two Faces of Conflict ; Transforming Destructive Conflict ; The Roots of Conflict ; What Causes Conflict? ; Conflict: Red-Hot or Cool? ; Conflict and the Fear Factor ; Options for Coping with Conflict ; Outing Conflict ; Testing Your Conflict-Management -- Why Goliaths Clash : Directional Discord ; It's About Strategy, Stupid -- Resolving Strategic Conflict ; From Alignment to Action -- High-Performance Teams and Conflict Management : High Performers to the Rescue ; The Way We Were ; The Changing Face of Organizations ; The Need for Speed ; Smashing Silos ; It Doesn't Stop at the Top ; Reaching High Performance: Evolution, Not Revolution ; High Performance Means Delivering ; Where Are You on the Team-Development Wheel? -- The Road to High Performance : Creating a High-Performance Team ; Holding Up the Mirror ; Looking Inward ; Forgetting Finger-Pointing ; Depersonalizing the Data ; Reframing Business Relationships ; Embedding Protocols ; Assigning Responsibilities/Accountability ; Clarifying Goals ; Moving to Stage Four ; Becoming a High-Performance Organization --
505 0 $a Conflict Management As Art and Skill : Skills Training: The Need for Self-Reflection ; The Primacy of Influence ; Baseline Capabilities ; Assessing Where Others Stand ; Assessing Where You Stand ; Which Skills, When? ; The Importance of Conflict-Management Skills -- E-Conflict : E-Mail as a Lethal Weapon ; Toward E-Conflict Rules of Engagement ; Check Before You Send ; End Note -- Leadership in Conflict Management : Leaders as Role Models ; Changing the Leader's Style ; Making Change Stick ; The New Leadership Imperative: Letting Go ; One Style Does Not Fit All ; The Challenge of Changing Your Style ; Giving Feedback: Ground Rules for Leaders ; Feedback: A Front-Line Perspective ; The Leader as "Dealer" ; Honest Leadership ; Litmus Test for Leaders ; End Note.
520 $a Nowhere is professional conflict so potentially devastating as in the executive suite.
588 $a Description based on print version record.
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