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Developing knowledge-based client relationshipsthe future of professional services /

紀錄類型:	書目-電子資源 : 單行本
正題名/作者:	Developing knowledge-based client relationships/ Ross Dawson.
其他題名:	the future of professional services /
作者:	Dawson, Ross,
出版者:	Boston :Butterworth-Heinemann,�000.
面頁冊數:	1 online resource (xix, 275 pages) :illustrations
標題:	Business consultants. -
電子資源:	Click here for online access to this book (查閱全文) (EBSCO eBook)
ISBN:	0585288364
ISBN:	9780585288369
ISBN:	9780750671859
ISBN:	0750671858

Developing knowledge-based client relationshipsthe future of professional services /
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245 1 0 $a Developing knowledge-based client relationships $h [electronic resource] : $b the future of professional services / $c Ross Dawson.
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504 $a Includes bibliographical references (pages 253-263) and index.
505 0 0 $t Knowledge-Based Client Relationships -- $t Adding Value to Clients: The Increasing Knowledge Component -- $t Professional Services: Achieving Differentiation in Rapidly Changing Industries -- $t Adding Value with Knowledge -- $t Adding Value to Information: From Information to Knowledge -- $t Adding Value to Client Decision Making: Better Strategic, Line, and Portfolio Decisions -- $t Adding Value to Client Capabilities: Enhancing Processes and Skills -- $t Implementation -- $t Channels for Knowledge Transfer: Managing Communication Portfolios -- $t Firm-Wide Relationship Management: Structuring Client Contact -- $t Co-Creation of Knowledge: Creating Value and Building Relationships -- $t Pricing Knowledge: Implementing New Revenue Models -- $t Creating Value in the Knowledge Economy: People, Strategy, Relationships, and Communication -- $t The Nature of Mental Models: How People Acquire Knowledge.
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938 $a Taylor & Francis $b TAFR $n 9780080504148

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