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Loyalty rules! :how today's leaders build lasting relationships /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
Loyalty rules! :/ Frederick F. Reichheld.
其他題名:
how today's leaders build lasting relationships /
作者:
Reichheld, Frederick F.
出版者:
Boston :Harvard Business School Press,c2001.
面頁冊數:
xiii, 213 p. :ill. ;24 cm.
標題:
Customer loyalty. -
ISBN:
1578512050 (hbk. : alk. paper) :
Loyalty rules! :how today's leaders build lasting relationships /
Reichheld, Frederick F.
Loyalty rules! :
how today's leaders build lasting relationships /Frederick F. Reichheld. - Boston :Harvard Business School Press,c2001. - xiii, 213 p. :ill. ;24 cm.
Includes bibliographical references (p. 199-202) and index.
ISBN: 1578512050 (hbk. : alk. paper) :NT790
LCCN: 2001024195Subjects--Topical Terms:
148581
Customer loyalty.
LC Class. No.: HF5415.525 / .R45 2001
Dewey Class. No.: 658.8/12
Loyalty rules! :how today's leaders build lasting relationships /
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