• Customer chemistry :how to keep the customers you want-- and say "good-bye" to the ones you don't /
  • Record Type: Language materials, printed : Monograph/item
    Title/Author: Customer chemistry :/ Mary Naylor and Susan Greco.
    Reminder of title: how to keep the customers you want-- and say "good-bye" to the ones you don't /
    Author: Naylor, Mary.
    other author: Greco, Susan.
    Published: Chicago :McGraw-Hill,c2002.
    Description: xvii, 234 p. :ill. ;24 cm.
    Subject: Consumer satisfaction. -
    ISBN: 0658001442 (hbk.) :
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  • 1 records • Pages 1 •
 
095449 六樓西文書庫 (6th Floor-Western Books) 一般借閱 外文書 * 658.812 N333 2002 一般(Normal) On shelf 0 5030000-0910003
  • 1 筆 • 頁數 1 •
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