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The Customer differential :the complete guide to implementing customer relationship management /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	The Customer differential :/ Melinda Nykamp.
其他題名:	the complete guide to implementing customer relationship management /
作者:	Nykamp, Melinda.
出版者:	New York :AMACOM,2001.
面頁冊數:	x, 212 p. :ill. ;24 cm.
附註:	Includes index.
標題:	Customer relations - Management. -
ISBN:	081440622X (hbk.) :

The Customer differential :the complete guide to implementing customer relationship management /
Nykamp, Melinda.

The Customer differential :the complete guide to implementing customer relationship management /Melinda Nykamp. - New York :AMACOM,2001. - x, 212 p. :ill. ;24 cm.

Includes index.

ISBN: 081440622X (hbk.) :NT721

LCCN: 00050226 Subjects--Topical Terms:

147644
Customer relations
--Management.

LC Class. No.: HF5415.5 / .N947 2001

Dewey Class. No.: 658.8/12

The Customer differential :the complete guide to implementing customer relationship management /
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