南開科技大學圖書館 |

Language: English

Back

Switch To: Labeled | MARC Mode | ISBD

The Customer service training tool k...

Gee, Jeff.

The Customer service training tool kit :60 activities for delivering super service to customers /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The Customer service training tool kit :/ Val Gee, Jeff Gee.
Reminder of title:	60 activities for delivering super service to customers /
Author:	Gee, Val.
other author:	Gee, Jeff.
Published:	Boston :McGraw-Hill,c2000.
Description:	ix, 365 p. :ill. ;29
Subject:	Customer services - United States. -
ISBN:	0079137733 (hbk.) :

The Customer service training tool kit :60 activities for delivering super service to customers /
Gee, Val.

The Customer service training tool kit :60 activities for delivering super service to customers /Val Gee, Jeff Gee. - Boston :McGraw-Hill,c2000. - ix, 365 p. :ill. ;29

ISBN: 0079137733 (hbk.) :NT2419

LCCN: 99047597 Subjects--Topical Terms:

149843
Customer services
--United States.

LC Class. No.: HF5415.5 / .G443 2000

Dewey Class. No.: 658.8/12

The Customer service training tool kit :60 activities for delivering super service to customers /
LDR:00603nam _2200193 a_450 001 133085
005 20020930150102.0
008 021023s2000 maua b 000 0 eng d
010 $a 99047597
020 $a 0079137733 (hbk.) : $c NT2419
035 $a 00062192
040 $a DLC $c DLC $d DLC
042 $a pcc
043 $a n-us---
050 0 0 $a HF5415.5 $b .G443 2000
082 0 0 $a 658.8/12 $2 21
092 $a */658.812/G297/2000////095481
100 1 $a Gee, Val. $3 151573
245 1 4 $a The Customer service training tool kit : $b 60 activities for delivering super service to customers / $c Val Gee, Jeff Gee.
260 $a Boston : $b McGraw-Hill, $c c2000.
300 $a ix, 365 p. : $b ill. ; $c 29
650 0 $a Customer services $z United States. $3 149843
650 0 $a Employees $x Training of $z United States. $3 151575
700 1 $a Gee, Jeff. $3 151574