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The relationship-based enterprise :p...

DMR Consulting., Center for Strategic Leadership.

The relationship-based enterprise :powering business success through customer relationship management /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	The relationship-based enterprise :/ Ray McKenzie.
其他題名:	powering business success through customer relationship management /
作者:	McKenzie, Ray,
出版者:	Toronto :McGraw-Hill Ryerson,c2001.
面頁冊數:	xiv, 368 p.:ill. ;24 cm.
標題:	Customer relations. -
ISBN:	0070860815 (hbk.) :

The relationship-based enterprise :powering business success through customer relationship management /
McKenzie, Ray,1946-

The relationship-based enterprise :powering business success through customer relationship management /Ray McKenzie. - Toronto :McGraw-Hill Ryerson,c2001. - xiv, 368 p.:ill. ;24 cm.

Includes bibliographical references (p. [355]-360) and index.

ISBN: 0070860815 (hbk.) :NT634Subjects--Topical Terms:

147266
Customer relations.

Dewey Class. No.: 658.8/12

The relationship-based enterprise :powering business success through customer relationship management /
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245 1 0 $a The relationship-based enterprise : $b powering business success through customer relationship management / $c Ray McKenzie.
260 $a Toronto : $b McGraw-Hill Ryerson, $c c2001.
300 $a xiv, 368 p.: $b ill. ; $c 24 cm.
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650 0 $a Customer relations. $3 147266
710 2 $a DMR Consulting. $b Center for Strategic Leadership. $3 151897

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