| 紀錄類型: |
書目-語言資料,印刷品
: 單行本
|
| 正題名/作者: |
Management :/ Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. |
| 其他題名: |
meeting and exceeding customer expectations / |
| 作者: |
Plunkett, W. Richard |
| 其他作者: |
Attner, Raymond F. |
| 出版者: |
Cincinnati, Ohio :South-Western/Thomson Learning,c2002. |
| 面頁冊數: |
xxviii, 797 p. :ill. (some col.) ;26 cm. +1 computer optical disc (4 3/4 in.) |
| 標題: |
Management. - |
| ISBN: |
0324027257 (hbk. : alk. paper) : |