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Information technology-enabled globa...
~
Reponen, Tapio.
Information technology-enabled global customer service /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
Information technology-enabled global customer service // [edited by] Tapio Reponen.
其他作者:
Reponen, Tapio.
出版者:
Hershey :Idea Group Pub.,c2003.
面頁冊數:
ii, 288 p. :ill. ;26 cm.
標題:
Customer services - Technological innovations -
ISBN:
1591400481 (hbk.) :
ISBN:
1591400872 (electronic)
Information technology-enabled global customer service /
Information technology-enabled global customer service /
[edited by] Tapio Reponen. - Hershey :Idea Group Pub.,c2003. - ii, 288 p. :ill. ;26 cm.
Includes bibliographical references and index.
ISBN: 1591400481 (hbk.) :NT2685
LCCN: 2002027314Subjects--Topical Terms:
157496
Customer services
--Technological innovations
LC Class. No.: HF5415.5 / .I54 2003
Dewey Class. No.: 658.8/12/0285
Information technology-enabled global customer service /
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Reponen, Tapio.
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