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Performance-driven CRM :how to make your customer relationship management vision a reality /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Performance-driven CRM :/ Stanley A. Brown and Moosha Gulycz.
其他題名:	how to make your customer relationship management vision a reality /
作者:	Brown, Stanley A.,
其他作者:	Gulycz, Moosha.
出版者:	Chichester :Wiley,c2002.
面頁冊數:	xx, 272 p. :ill. ;24 cm.
標題:	Customer relations. -
電子資源:	http://www.loc.gov/catdir/toc/wiley023/2002284323.html
ISBN:	0470831618 (hbk.) :

Performance-driven CRM :how to make your customer relationship management vision a reality /
Brown, Stanley A.,1946-

Performance-driven CRM :how to make your customer relationship management vision a reality /Stanley A. Brown and Moosha Gulycz. - Chichester :Wiley,c2002. - xx, 272 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0470831618 (hbk.) :NT1105

LCCN: 2002284323

Nat. Bib. No.: GBA2-X9646Subjects--Topical Terms:

147266
Customer relations.

LC Class. No.: HF5415.5 / .B773 2002

Dewey Class. No.: 658.8/12

Performance-driven CRM :how to make your customer relationship management vision a reality /
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