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Lean Six Sigma for service :how to use Lean Speed and Six Sigma Quality to improve services and transactions /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Lean Six Sigma for service :/ Michael L. George.
其他題名:	how to use Lean Speed and Six Sigma Quality to improve services and transactions /
作者:	George, Michael L.,
出版者:	New York :McGraw-Hill,2003.
面頁冊數:	xiv, 386 p. :ill. ;23 cm.
附註:	Includes index.
標題:	Quality control - Statistical methods. -
電子資源:	http://www.loc.gov/catdir/bios/mh042/2003273337.html
電子資源:	http://www.loc.gov/catdir/description/mh041/2003273337.html
ISBN:	0071418210 (hbk.) :

Lean Six Sigma for service :how to use Lean Speed and Six Sigma Quality to improve services and transactions /
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