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Magnetic service :the secrets of creating passionately devoted customers /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Magnetic service :/ Chip R. Bell and Bilijack R. Bell.
Reminder of title:
the secrets of creating passionately devoted customers /
Author:
Bell, Chip R.
other author:
Bell, Bilijack R.,
Published:
San Francisco, CA :Berrett-Koehler Publishers,2003.
Description:
xiii, 169 p. ;24 cm.
Subject:
Customer services. -
ISBN:
1576752364 (hbk.) :
Magnetic service :the secrets of creating passionately devoted customers /
Bell, Chip R.
Magnetic service :
the secrets of creating passionately devoted customers /Chip R. Bell and Bilijack R. Bell. - San Francisco, CA :Berrett-Koehler Publishers,2003. - xiii, 169 p. ;24 cm.
ISBN: 1576752364 (hbk.) :NT930
LCCN: 2003043790Subjects--Topical Terms:
147477
Customer services.
LC Class. No.: HF5415.5 / .B435 2003
Dewey Class. No.: 658.8/12
Magnetic service :the secrets of creating passionately devoted customers /
LDR
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Bell, Chip R.
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Magnetic service :
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the secrets of creating passionately devoted customers /
$c
Chip R. Bell and Bilijack R. Bell.
260
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San Francisco, CA :
$b
Berrett-Koehler Publishers,
$c
2003.
300
$a
xiii, 169 p. ;
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24 cm.
650
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Customer services.
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147477
650
0
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Consumer satisfaction.
$3
147265
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1
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Bell, Bilijack R.,
$d
1972-
$3
166489
0 based onreview(s)
Location:
ALL
六樓西文書庫 (6th Floor-Western Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
Barcode Number
Location Name
Item Class
Material type
Call number
Usage Class
Loan Status
No. of reservations
Opac note
Attachments
E04441
六樓西文書庫 (6th Floor-Western Books)
一般借閱
外文書
* 658.812 B433 2003
一般(Normal)
On shelf
0
5030000-0940028
1 records • Pages 1 •
1
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