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Transforming health care :Virginia Mason Medical Center's pursuit of the perfect patient experience /

Record Type:	Language materials, printed : Monograph/item
正題名/作者:	Transforming health care :/ Charles Kenney ; forward by Donald M. Berwick.
其他題名:	Virginia Mason Medical Center's pursuit of the perfect patient experience /
作者:	Kenney, Charles.
出版者:	Boca Raton :CRC Press,c2011.
面頁冊數:	xxii, 223 p. :ill. ;24 cm.
標題:	Health facilities - Administration - United States. -
ISBN:	9781563273759 (hbk. : alk. paper) :
ISBN:	1563273756 (hbk. : alk. paper) :

Transforming health care :Virginia Mason Medical Center's pursuit of the perfect patient experience /
Kenney, Charles.

Transforming health care :Virginia Mason Medical Center's pursuit of the perfect patient experience /Charles Kenney ; forward by Donald M. Berwick. - Boca Raton :CRC Press,c2011. - xxii, 223 p. :ill. ;24 cm.

Includes bibliographical references and index.

"A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs"--Provided by publisher.

ISBN: 9781563273759 (hbk. : alk. paper) :NT1134

LCCN: 2010040400Subjects--Corporate Names:

188071
Virginia Mason Medical Center.
Subjects--Topical Terms:

188072
Health facilities
--Administration--United States.

LC Class. No.: RA971 / .K4393 2011

Dewey Class. No.: 362.12068

Transforming health care :Virginia Mason Medical Center's pursuit of the perfect patient experience /
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245 1 0 $a Transforming health care : $b Virginia Mason Medical Center's pursuit of the perfect patient experience / $c Charles Kenney ; forward by Donald M. Berwick.
260 $a Boca Raton : $b CRC Press, $c c2011.
300 $a xxii, 223 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
520 $a "A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs"--Provided by publisher.
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650 1 2 $a Health Facilities $x organization & administration $z Washington. $3 188073
650 2 2 $a Cost Control $x methods $z Washington. $3 188074
650 2 2 $a Delivery of Health Care $x organization & administration $z Washington. $3 188075
650 2 2 $a Efficiency, Organizational $z Washington. $3 188076
650 2 2 $a Patient Satisfaction $z Washington. $3 188077
650 2 2 $a Quality Assurance, Health Care $x methods $z Washington. $3 188078