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Conflict management for managers :resolving workplace, client, and policy disputes /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Conflict management for managers :/ Susan S. Raines.
Reminder of title:	resolving workplace, client, and policy disputes /
Author:	Raines, Susan S.
Published:	San Francisco :Jossey-Bass,c2013.
Description:	xxix, 460 p. :ill. ;24 cm.
Subject:	Conflict management. -
ISBN:	9780470931110 (pbk.) :
ISBN:	9781118418420 (ebook)
ISBN:	9781118415481 (ebook)
ISBN:	9781118433546 (ebook)

Conflict management for managers :resolving workplace, client, and policy disputes /
Raines, Susan S.

Conflict management for managers :resolving workplace, client, and policy disputes /Susan S. Raines. - 1st ed. - San Francisco :Jossey-Bass,c2013. - xxix, 460 p. :ill. ;24 cm. - The Jossey-Bass business & management series.

Includes bibliographical references (p. 423-443) and index.

ISBN: 9780470931110 (pbk.) :NT2098

LCCN: 2012039946Subjects--Topical Terms:

149817
Conflict management.

LC Class. No.: HD42 / .R35 2013

Dewey Class. No.: 658.4/053

Conflict management for managers :resolving workplace, client, and policy disputes /
LDR:00804cam _2200241 a_450 001 148665
005 20131030144500.0
008 121001s2013 caua b 001 0 eng
010 $a 2012039946
020 $a 9780470931110 (pbk.) : $c NT2098
020 $a 9781118418420 (ebook)
020 $a 9781118415481 (ebook)
020 $a 9781118433546 (ebook)
035 $a 00152032
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HD42 $b .R35 2013
082 0 0 $a 658.4/053 $2 23
100 1 $a Raines, Susan S. $3 191667
245 1 0 $a Conflict management for managers : $b resolving workplace, client, and policy disputes / $c Susan S. Raines.
250 $a 1st ed.
260 $a San Francisco : $b Jossey-Bass, $c c2013.
300 $a xxix, 460 p. : $b ill. ; $c 24 cm.
490 0 $a The Jossey-Bass business & management series
504 $a Includes bibliographical references (p. 423-443) and index.
650 0 $a Conflict management. $3 149817
650 0 $a Interpersonal relations. $3 149761
650 0 $a Personnel management $x Psychological aspects. $3 191668
650 0 $a Customer relations. $3 147266
650 0 $a Conflict management $x Case studies. $3 154285