Customer relations - Management.

CRM :redefining customer relationship management / …で: (言語・文字資料 (印刷物))

The CRM project management handbook :building realistic expectations and managing risk / …で: (言語・文字資料 (印刷物))

Relationship marketing management / …で: (言語・文字資料 (印刷物))

Collaborative customer relationship management :taking CRM to the next level / …で: (言語・文字資料 (印刷物))

The complete guide to customer support :[how to turn technical assistance into a profitable relationship / …で: (言語・文字資料 (印刷物))

Customer relationship management :student manual. …で: (言語・文字資料 (印刷物))

CRM at the speed of light :capturing and keeping customers in Internet real time / …で: (言語・文字資料 (印刷物))

Customer experience management :a revolutionary approach to connecting with your customers / …で: (言語・文字資料 (印刷物))

Customer relationship management :getting it right! / …で: (言語・文字資料 (印刷物))

Customer relationship management :integrating marketing strategy and information technology / …で: (言語・文字資料 (印刷物))

Customer relationship management :organizational and technological perspectives / …で: (言語・文字資料 (印刷物))

Essentials of CRM :a guide to customer relationship management / …で: (言語・文字資料 (印刷物))

E-support :how Cisco Systems saves millions while improving customer support / …で: (言語・文字資料 (印刷物))

Just enough CRM / …で: (言語・文字資料 (印刷物))

The one to one manager :real-world lessons in customer relationship management / …で: (言語・文字資料 (印刷物))

A practical guide to CRM :building more profitable customer relationships / …で: (言語・文字資料 (印刷物))

The seven myths of customer management :how to be customer-driven without being customer-led / …で: (言語・文字資料 (印刷物))

The ultimate CRM handbook :strategies and concepts for building enduring customer loyalty and profitability / …で: (言語・文字資料 (印刷物))

Up close & personal? :customer relationship marketing @ work. …で: (言語・文字資料 (印刷物))

Why CRM doesn't work :how to win by letting customers manage the relationship / …で: (言語・文字資料 (印刷物))

The CRM handbook :a business guide to customer relationship management / …で: (言語・文字資料 (印刷物))

The butterfly customer :capturing the loyalty of today's elusive consumer / …で: (言語・文字資料 (印刷物))

Managing services :using technology to create value / …で: (言語・文字資料 (印刷物))

Converting customer value :from retention to profit / …で: (言語・文字資料 (印刷物))

Customer relationship management :a database approach / …で: (言語・文字資料 (印刷物))

Managing customer relationships :a strategic framework / …で: (言語・文字資料 (印刷物))

Fostering effective customer relationships :leading marketing executives on developing customer experience strategies and delivering Value-Added service / …で: (言語・文字資料 (印刷物))

101 marketing strategies for accounting, law, consulting, and professional services firms …で: (コンピュータ・メディア)

Customer relationship management …で: (コンピュータ・メディア)

Harvard business review on customer relationship management …で: (コンピュータ・メディア)

101 marketing strategies for accounting, law, consulting, and professional services firms …で: (コンピュータ・メディア)

The definitive guide to social CRM :maximizing customer relationships with social media to gain market insights, customers, and profits / …で: (言語・文字資料 (印刷物))

Customer relationship management :strategic approaches in digital era / …で: (言語・文字資料 (印刷物))

Service excellence in organizations :eight key steps to follow and achieve it.Volume II / …で: (言語・文字資料 (印刷物))

Creating a customer experience-centric startup :a step-by-step framework / …で: (言語・文字資料 (印刷物))

Customer relationship management :concepts, applications, and technologies / …で: (言語・文字資料 (印刷物))