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Observing the user experiencea pract...
~
Kuniavsky, Mike.
Observing the user experiencea practitioner's guide to user research /
紀錄類型:
書目-電子資源 : 單行本
正題名/作者:
Observing the user experience/ Mike Kuniavsky.
其他題名:
a practitioner's guide to user research /
作者:
Kuniavsky, Mike.
出版者:
San Francisco, CA :Morgan Kaufmann Publishers,c2003.
面頁冊數:
xvi, 560 p. :ill. ;24 cm.
叢書名:
Morgan Kaufmann series in interactive technologies
標題:
Human-computer interaction. -
電子資源:
An electronic book accessible through the World Wide Web; click for information
電子資源:
An electronic book accessible through the World Wide Web; click for information
電子資源:
http://www.loc.gov/catdir/description/els031/2002115471.html
電子資源:
http://www.loc.gov/catdir/toc/els031/2002115471.html
ISBN:
9780080497563 (electronic bk.)
ISBN:
008049756X (electronic bk.)
ISBN:
9781558609235 (paper)
ISBN:
1558609237 (paper)
Observing the user experiencea practitioner's guide to user research /
Kuniavsky, Mike.
Observing the user experience
a practitioner's guide to user research /[electronic resource] :Mike Kuniavsky. - San Francisco, CA :Morgan Kaufmann Publishers,c2003. - xvi, 560 p. :ill. ;24 cm. - Morgan Kaufmann series in interactive technologies.
Includes bibliographical references (p. 542-544) and index.
Typhoon : a fable -- Do a usability test now! -- Balancing needs through iterative development -- The user experience -- The research plan -- Universal tools : recruiting and interviewing -- User profiles -- Contextual inquiry, task analysis, card sorting -- Focus groups -- Usability tests -- Surveys -- Ongoing relationships -- Log files and customer support -- Competitive research -- Others' hard work : published information and consultants -- Emerging techniques -- Reports and presentations -- Creating a user-centered corporate culture.
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account. Explains how to create usable products that are still original, creative, and unique A valuable resource for designers, developers, project managersanyone in a position where their work comes in direct contact with the end user. Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users.
Electronic reproduction.
Amsterdam :
Elsevier Science & Technology,
2007.
Mode of access: World Wide Web.
ISBN: 9780080497563 (electronic bk.)Subjects--Topical Terms:
147774
Human-computer interaction.
Index Terms--Genre/Form:
172687
Electronic books.
LC Class. No.: QA76.9.H85 / K86 2003eb
Dewey Class. No.: 004/.01/9
Observing the user experiencea practitioner's guide to user research /
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The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account. Explains how to create usable products that are still original, creative, and unique A valuable resource for designers, developers, project managersanyone in a position where their work comes in direct contact with the end user. Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users.
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