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Information technology enabled globa...
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Reponen, Tapio.
Information technology enabled global customer service
紀錄類型:
書目-電子資源 : 單行本
正題名/作者:
Information technology enabled global customer service/ [edited by] Tapio Reponen.
其他作者:
Reponen, Tapio.
出版者:
Hershey, PA :Idea Group Pub.,2002.
面頁冊數:
1 online resource (288 p.)
標題:
Customer services - Technological innovations -
電子資源:
Click here for online access to this book (查閱全文) (EBSCO eBook)
ISBN:
1591400872 (electronic bk.)
ISBN:
9781591400875 (electronic bk.)
Information technology enabled global customer service
Information technology enabled global customer service
[electronic resource] /[edited by] Tapio Reponen. - Hershey, PA :Idea Group Pub.,2002. - 1 online resource (288 p.)
Includes bibliographical references and index.
ISBN: 1591400872 (electronic bk.)Subjects--Topical Terms:
157496
Customer services
--Technological innovationsIndex Terms--Genre/Form:
172687
Electronic books.
LC Class. No.: HF5415.5 / .I54 2002eb
Dewey Class. No.: 658.8/12/0285
Information technology enabled global customer service
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