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The Southwest Airlines wayusing the ...
~
Gittell, Jody Hoffer.
The Southwest Airlines wayusing the power of relationships to achieve high performance /
紀錄類型:
書目-電子資源 : 單行本
正題名/作者:
The Southwest Airlines way/ Jody Hoffer Gittell.
其他題名:
using the power of relationships to achieve high performance /
作者:
Gittell, Jody Hoffer.
出版者:
New York :McGraw-Hill,�003.
面頁冊數:
1 online resource (xv, 287 pages) :illustrations
標題:
Airlines - Management. - United States -
標題:
United States. -
電子資源:
Click here for online access to this book (查閱全文) (EBSCO eBook)
ISBN:
0071428976 (electronic bk.)
ISBN:
9780071428972 (electronic bk.)
ISBN:
1280301694
ISBN:
9781280301698
The Southwest Airlines wayusing the power of relationships to achieve high performance /
Gittell, Jody Hoffer.
The Southwest Airlines way
using the power of relationships to achieve high performance /[electronic resource] :Jody Hoffer Gittell. - New York :McGraw-Hill,�003. - 1 online resource (xv, 287 pages) :illustrations
Includes bibliographical references and index.
Management lessons from the world's most profitable airline "If you want to understand how one organization can change the competitive rules of the game for an entire industry, read this book."--James L. Heskett, Baker Foundation Professor, Harvard Business School and Coauthor of "The Value-Profit Chain". "Fortune" magazine calls Southwest Airlines "the most successful airline in history." With a market value greater than the rest of the U.S. airline industry combined, Southwest Airlines is an amazing company with amazing management practices. Drawing on extensive research and interviews with frontline Southwest employees, managers, and senior executives - "The Southwest Airlines Way" explains how Southwest's relationship-based performance principles can be adopted by managers in any industry, with dramatic results. Full of frontline tales of Southwest's innovative management style, this compelling book explains how Southwest's relentless focus on high-performance relationships and its people-management practices have been the key to its unparalleled success in the airline industry.; It reveals how any organization willing to invest the time and effort can learn from Southwest's management style by creating shared goals, shared knowledge, and mutual respect among management, employees, and suppliers. This is the secret of how Southwest consistently outperforms its competitors in the high-pressure, timesensitive airline industry.
ISBN: 0071428976 (electronic bk.)Subjects--Corporate Names:
160708
Southwest Airlines Co.
--Management.Subjects--Topical Terms:
160709
Airlines
--Management.--United StatesSubjects--Geographical Terms:
1000061199
United States.
Index Terms--Genre/Form:
172687
Electronic books.
LC Class. No.: HE9803.S68 / G58 2003eb
Dewey Class. No.: 387.7/42/068
The Southwest Airlines wayusing the power of relationships to achieve high performance /
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