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Developing knowledge-based client re...

Dawson, Ross,1962-

Developing knowledge-based client relationshipsthe future of professional services /

紀錄類型:	書目-電子資源 : 單行本
正題名/作者:	Developing knowledge-based client relationships/ Ross Dawson.
其他題名:	the future of professional services /
作者:	Dawson, Ross,
出版者:	Boston :Butterworth-Heinemann,c2000.
面頁冊數:	1 online resource (xix, 275 p.) :ill.
標題:	Business consultants. -
電子資源:	Click here for online access to this book (查閱全文) (EBSCO eBook)
ISBN:	0585288364 (electronic bk.)
ISBN:	9780585288369 (electronic bk.)

Developing knowledge-based client relationshipsthe future of professional services /
Dawson, Ross,1962-

Developing knowledge-based client relationshipsthe future of professional services /[electronic resource] :Ross Dawson. - Boston :Butterworth-Heinemann,c2000. - 1 online resource (xix, 275 p.) :ill.

Includes bibliographical references (p. 253-263) and index.

Knowledge-Based Client Relationships --

ISBN: 0585288364 (electronic bk.)Subjects--Topical Terms:

152286
Business consultants.
Index Terms--Genre/Form:

172687
Electronic books.

LC Class. No.: HD69.C6 / D39 2000eb

Dewey Class. No.: 001/.068/8

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505 0 0 $t Knowledge-Based Client Relationships -- $t Adding Value to Clients: The Increasing Knowledge Component -- $t Professional Services: Achieving Differentiation in Rapidly Changing Industries -- $t Adding Value with Knowledge -- $t Adding Value to Information: From Information to Knowledge -- $t Adding Value to Client Decision Making: Better Strategic, Line, and Portfolio Decisions -- $t Adding Value to Client Capabilities: Enhancing Processes and Skills -- $t Implementation -- $t Channels for Knowledge Transfer: Managing Communication Portfolios -- $t Firm-Wide Relationship Management: Structuring Client Contact -- $t Co-Creation of Knowledge: Creating Value and Building Relationships -- $t Pricing Knowledge: Implementing New Revenue Models -- $t Creating Value in the Knowledge Economy: People, Strategy, Relationships, and Communication -- $t The Nature of Mental Models: How People Acquire Knowledge.
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