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Process innovation :reengineering work through information technology /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Process innovation :/ Thomas H. Davenport.
其他題名:	reengineering work through information technology /
作者:	Davenport, Thomas H.,
出版者:	Boston, Mass. :Harvard Business School Press,c1993.
面頁冊數:	x, 337 p. :ill. ;24 cm.
標題:	Information technology. -
ISBN:	0875843662 (hbk.) :

Process innovation :reengineering work through information technology /
Davenport, Thomas H.,1954-

Process innovation :reengineering work through information technology /Thomas H. Davenport. - Boston, Mass. :Harvard Business School Press,c1993. - x, 337 p. :ill. ;24 cm.

Includes bibliographical references and index.

The nature of process innovation -- Selecting processes for innovation -- Information technology as an enabler of process innovation -- Processes and information -- Organizational and human resource enablers of process change -- Creating a process vision -- Understanding and improving existing processes --Designing and implementing the new process and organization -- Process innovation and the management of organizational change -- Implementing process innovation with information technology -- Product and service development and delivery processes -- Customer-facing processes -- Management processes -- Summary and conclusions -- Appendix A: Companies involved in the research -- Appendix B: The origins of process innovation.

ISBN: 0875843662 (hbk.) :NT994

LCCN: 92021959 //r95Subjects--Topical Terms:

147299
Information technology.

LC Class. No.: HC79.I55 / D37 1993

Dewey Class. No.: 338/.064

Process innovation :reengineering work through information technology /
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100 1 $a Davenport, Thomas H., $d 1954- $3 150935
245 1 0 $a Process innovation : $b reengineering work through information technology / $c Thomas H. Davenport.
260 $a Boston, Mass. : $b Harvard Business School Press, $c c1993.
300 $a x, 337 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
505 0 $a The nature of process innovation -- Selecting processes for innovation -- Information technology as an enabler of process innovation -- Processes and information -- Organizational and human resource enablers of process change -- Creating a process vision -- Understanding and improving existing processes --Designing and implementing the new process and organization -- Process innovation and the management of organizational change -- Implementing process innovation with information technology -- Product and service development and delivery processes -- Customer-facing processes -- Management processes -- Summary and conclusions -- Appendix A: Companies involved in the research -- Appendix B: The origins of process innovation.
650 0 $a Information technology. $3 147299
650 0 $a Technological innovations. $3 146630
650 0 $a Organizational change. $3 146692
650 0 $a Production engineering. $3 147856
650 0 $a Reengineering (Management) $3 147775