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Quality management :implementing the...

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Brocka, Bruce.

Quality management :implementing the best ideas of the masters /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Quality management :/ Bruce Brocka and M. Suzanne Brocka.
其他題名:	implementing the best ideas of the masters /
作者:	Brocka, Bruce.
其他作者:	Brocka, M. Suzanne.
出版者:	New York :McGraw-Hill,c1992.
面頁冊數:	xvii, 408 p. :ill. ;24 cm.
標題:	Total quality management. -
ISBN:	1556235402 (hbk.) :

Quality management :implementing the best ideas of the masters /
Brocka, Bruce.

Quality management :implementing the best ideas of the masters /Bruce Brocka and M. Suzanne Brocka. - New York :McGraw-Hill,c1992. - xvii, 408 p. :ill. ;24 cm.

Includes bibliographical references (p. 323-368) and index.

What is quality management? -- Why quality management? -- Primary elements of quality management -- Implementation -- Philip Crosby -- W. Edwards Deming -- Armand V. Feigenbaum -- Kaoru Ishikawa -- Joseph M. Juran -- Tom Peters -- Genichi Taguchi -- Historical masters -- Companywide dynamics -- Supervisory level dynamics -- Maximizing individual performance -- Organizing -- Planning -- Self-examination -- Group techniques -- Statistical tools -- Specialized techniques -- Appendices: When all else fails--75 quick start ideas. 1992 examination items and point values.

ISBN: 1556235402 (hbk.) :NT1100

LCCN: 92006945 Subjects--Topical Terms:

147776
Total quality management.

LC Class. No.: HD62.15 / .B73 1992

Dewey Class. No.: 658.4

Quality management :implementing the best ideas of the masters /
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035 $a 00063339
040 $a DLC $c DLC $d DLC
050 0 0 $a HD62.15 $b .B73 1992
082 0 0 $a 658.4 $2 20
092 $a */658.4/B864/1992////097352
100 1 $a Brocka, Bruce. $3 153909
245 1 0 $a Quality management : $b implementing the best ideas of the masters / $c Bruce Brocka and M. Suzanne Brocka.
260 $a New York : $b McGraw-Hill, $c c1992.
300 $a xvii, 408 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 323-368) and index.
505 0 $a What is quality management? -- Why quality management? -- Primary elements of quality management -- Implementation -- Philip Crosby -- W. Edwards Deming -- Armand V. Feigenbaum -- Kaoru Ishikawa -- Joseph M. Juran -- Tom Peters -- Genichi Taguchi -- Historical masters -- Companywide dynamics -- Supervisory level dynamics -- Maximizing individual performance -- Organizing -- Planning -- Self-examination -- Group techniques -- Statistical tools -- Specialized techniques -- Appendices: When all else fails--75 quick start ideas. 1992 examination items and point values.
650 0 $a Total quality management. $3 147776
700 1 $a Brocka, M. Suzanne. $3 153910

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