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The ten demandments :rules to live b...

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Bergheim, Laura,1962-

The ten demandments :rules to live by in the age of the demanding consumer /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	The ten demandments :/ P. Kelly Mooney with Laura Bergheim.
其他題名:	rules to live by in the age of the demanding consumer /
作者:	Mooney, P. Kelly.
其他作者:	Bergheim, Laura,
出版者:	New York :McGraw-Hill,c2002.
面頁冊數:	xvii, 266 p. :ill.21 cm.
附註:	Includes index.
標題:	Customer relations. -
電子資源:	http://www.loc.gov/catdir/description/mh021/2002003898.html
ISBN:	0071387390 (hbk.) :

The ten demandments :rules to live by in the age of the demanding consumer /
Mooney, P. Kelly.

The ten demandments :rules to live by in the age of the demanding consumer /P. Kelly Mooney with Laura Bergheim. - New York :McGraw-Hill,c2002. - xvii, 266 p. :ill.21 cm.

Includes index.

ISBN: 0071387390 (hbk.) :NT1120

LCCN: 2002003898Subjects--Topical Terms:

147266
Customer relations.

LC Class. No.: HF5415.5 / .M66 2002

Dewey Class. No.: 658.8/12

The ten demandments :rules to live by in the age of the demanding consumer /
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020 $a 0071387390 (hbk.) : $c NT1120
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040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HF5415.5 $b .M66 2002
082 0 0 $a 658.8/12 $2 21
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100 1 $a Mooney, P. Kelly. $3 154085
245 1 4 $a The ten demandments : $b rules to live by in the age of the demanding consumer / $c P. Kelly Mooney with Laura Bergheim.
260 $a New York : $b McGraw-Hill, $c c2002.
300 $a xvii, 266 p. : $b ill. $c 21 cm.
500 $a Includes index.
650 0 $a Customer relations. $3 147266
650 0 $a Customer services. $3 147477
650 0 $a Customer loyalty $3 154087
650 0 $a Consumer satisfaction. $3 147265
700 1 $a Bergheim, Laura, $d 1962- $3 154086
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/description/mh021/2002003898.html

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* 658.812 M818 2002

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E00413

六樓西文書庫

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5030000-0920014

2 筆 • 頁數 1 •
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