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Customer care excellence :how to cre...
~
Cook, Sarah,1955-
Customer care excellence :how to create an effective customer focus /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
Customer care excellence :/ Sarah Cook.
其他題名:
how to create an effective customer focus /
作者:
Cook, Sarah,
其他作者:
Cook, Sarah,
出版者:
London :Kogan Page,2002.
面頁冊數:
vi, 248 p. :ill. ;24 cm.
附註:
Previous ed. published as: Customer care. 2000.
叢書名:
Professional paperbacks.
標題:
Customer relations. -
ISBN:
0749437928 (pbk.) :
Customer care excellence :how to create an effective customer focus /
Cook, Sarah,1955-
Customer care excellence :
how to create an effective customer focus /Sarah Cook. - 4th ed. - London :Kogan Page,2002. - vi, 248 p. :ill. ;24 cm. - Professional paperbacks..
Previous ed. published as: Customer care. 2000.
Includes bibliographical references and index.
ISBN: 0749437928 (pbk.) :NT1012Subjects--Topical Terms:
147266
Customer relations.
Dewey Class. No.: 658.812
Customer care excellence :how to create an effective customer focus /
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