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CRM at the speed of light :capturing...

Greenberg, Paul.

CRM at the speed of light :capturing and keeping customers in Internet real time /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	CRM at the speed of light :/ Paul Greenberg.
其他題名:	capturing and keeping customers in Internet real time /
作者:	Greenberg, Paul.
出版者:	New York :McGraw-Hill/Osborne,c2002.
面頁冊數:	xvi, 480 p. :ill. ;24 cm.
附註:	Includes index.
標題:	Customer relations - Management. -
ISBN:	0072224169 (hbk.) :

CRM at the speed of light :capturing and keeping customers in Internet real time /
Greenberg, Paul.

CRM at the speed of light :capturing and keeping customers in Internet real time /Paul Greenberg. - 2nd ed. - New York :McGraw-Hill/Osborne,c2002. - xvi, 480 p. :ill. ;24 cm.

Includes index.

ISBN: 0072224169 (hbk.) :NT948

LCCN: 2003265506Subjects--Topical Terms:

147644
Customer relations
--Management.

LC Class. No.: HF5415.5 / .G74 2002

Dewey Class. No.: 658.8/12

CRM at the speed of light :capturing and keeping customers in Internet real time /
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