南開科技大學圖書館 |

Language: 繁體中文

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

The one to one manager :real-world l...

Peppers, Don.

The one to one manager :real-world lessons in customer relationship management /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	The one to one manager :/ Don Peppers and Martha Rogers.
其他題名:	real-world lessons in customer relationship management /
作者:	Peppers, Don.
其他作者:	Rogers, Martha,
出版者:	New York :Currency/Doubleday,c2000.
面頁冊數:	xix, 268 p. ;20 cm.
標題:	Customer relations - Management. -
ISBN:	038550229X (pbk.) :

The one to one manager :real-world lessons in customer relationship management /
Peppers, Don.

The one to one manager :real-world lessons in customer relationship management /Don Peppers and Martha Rogers. - 1st ed. - New York :Currency/Doubleday,c2000. - xix, 268 p. ;20 cm.

Includes bibliographical references and index.

ISBN: 038550229X (pbk.) :NT504

LCCN: 99026835 Subjects--Topical Terms:

147644
Customer relations
--Management.

LC Class. No.: HF5415.5 / .P46 1999

Dewey Class. No.: 658.8/12

The one to one manager :real-world lessons in customer relationship management /
LDR:00673cam _22002174a_450 001 136371
003 DLC
005 20031019183106.0
008 990326s2000 nyu b 001 0 eng
010 $a 99026835
020 $a 038550229X (pbk.) : $c NT504
035 $a 00074347
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HF5415.5 $b .P46 1999
082 0 0 $a 658.8/12 $2 21
092 $a */658.812/P424/2000////E00971
100 1 $a Peppers, Don. $3 159192
245 1 4 $a The one to one manager : $b real-world lessons in customer relationship management / $c Don Peppers and Martha Rogers.
250 $a 1st ed.
260 $a New York : $b Currency/Doubleday, $c c2000.
300 $a xix, 268 p. ; $c 20 cm.
504 $a Includes bibliographical references and index.
650 0 $a Customer relations $x Management. $3 147644
650 0 $a Consumers' preferences. $3 152008
650 0 $a Relationship marketing. $3 147565
700 1 $a Rogers, Martha, $c Ph.D. $3 159193