紀錄類型: |
書目-語言資料,印刷品
: 單行本
|
正題名/作者: |
Crucial confrontations :/ Kerry Patterson ... [et al.]. |
其他題名: |
tools for resolving broken promises, violated expectations, and bad behavior / |
其他作者: |
Patterson, Kerry, |
出版者: |
New York :McGraw-Hill,c2005. |
面頁冊數: |
xviii, 284 p. :ill. ;23 cm. |
標題: |
Interpersonal confrontation. - |
ISBN: |
0071446524 (pbk.): |
ISBN: |
0071446370 (hbk.) |