紀錄類型: |
書目-語言資料,印刷品
: 單行本
|
正題名/作者: |
Customer service training 101 :/ Renee Evenson. |
其他題名: |
quick and easy techniquesthat get great results / |
其他題名: |
Customer service training one hundred and one |
作者: |
Evenson, Renee, |
出版者: |
New York :AMACOM,c2005. |
面頁冊數: |
ix, 207 p. :ill. ;24 cm. |
附註: |
Includes index. |
標題: |
Customer relations. - |
ISBN: |
0814472907 (pbk.) : |