Zeithaml, Valarie A.

Overview

Works:	1 works in 2 publications in 1 languages

Titles

服務行銷 by: Bitner, Mary Jo. ; Zeithaml, Valarie A.; 黃鵬飛 (Language materials, printed)

服務行銷 by: Bitner, Mary Jo; Gremler, Dwayne D.; Zeithaml, Valarie A.; 黃鵬飛 (Language materials, printed) , [原著]

主題