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Schneider, Benjamin,1938-

Overview

Works:	2 works in 2 publications in 1 languages

Titles

Service quality :research perspectives / by: Schneider, Benjamin,1938-; White, Susan S. (Language materials, printed)

Winning the service game / by: Bowen, David Earl.; Schneider, Benjamin,1938- (Language materials, printed)

Subjects

Customer services- Management. Incentives in industry. Customer services- Quality control Employees- Training of. Customer services- Management Consumer satisfaction- Research.

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