Sharp, Duane E.
Overview
| Works: | 2 works in 2 publications in 1 languages | |
|---|---|---|
Titles
Customer relationship management systems handbook /
by:
Sharp, Duane E.
(Language materials, printed)
Call Center operationdesign, operation, and maintenance /
by:
ScienceDirect (Online service); Sharp, Duane E.
(Electronic resources)