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Customer relationship management sys...

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Sharp, Duane E.

Customer relationship management systems handbook /

Record Type:	Language materials, printed : Monograph/item
正題名/作者:	Customer relationship management systems handbook // Duane E. Sharp.
作者:	Sharp, Duane E.
出版者:	Boca Raton :Auerbach Publications,c2003.
面頁冊數:	xxi, 242 p. :ill. ;26 cm.
Subject:	Customer relations - Management. -
ISBN:	0849311438 (pbk. : alk. paper) :

Customer relationship management systems handbook /
Sharp, Duane E.

Customer relationship management systems handbook /Duane E. Sharp. - Boca Raton :Auerbach Publications,c2003. - xxi, 242 p. :ill. ;26 cm.

Includes bibliographical references (p. 233-234) and index.

ISBN: 0849311438 (pbk. : alk. paper) :NT2211

LCCN: 2002018592Subjects--Topical Terms:

147644
Customer relations
--Management.

LC Class. No.: HF5415.5 / .S5199 2003

Dewey Class. No.: 658.8/12

Customer relationship management systems handbook /
LDR:00642cam _22002054a_450 001 135276
003 DLC
005 20031013143130.0
008 020313s2003 flua b 001 0 eng
010 $a 2002018592
020 $a 0849311438 (pbk. : alk. paper) : $c NT2211
035 $a 00073088
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HF5415.5 $b .S5199 2003
082 0 0 $a 658.8/12 $2 21
092 $a */658.812/S531/2003////E00406
100 1 $a Sharp, Duane E. $3 156608
245 1 0 $a Customer relationship management systems handbook / $c Duane E. Sharp.
260 $a Boca Raton : $b Auerbach Publications, $c c2003.
300 $a xxi, 242 p. : $b ill. ; $c 26 cm.
504 $a Includes bibliographical references (p. 233-234) and index.
650 0 $a Customer relations $x Management. $3 147644
650 0 $a Customer relations $x Management $x Data processing. $3 156609

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1 records • Pages 1 •
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No. of reservations

E00406

六樓西文書庫 (6th Floor-Western Books)

一般借閱

外文書

* 658.812 S531 2003

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5030000-0920014

1 records • Pages 1 •
1

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