Spector, Robert,1947-.
Overview
| Works: | 2 works in 2 publications in 1 languages | |
|---|---|---|
Titles
Category killers :the retail revolution and its impact on consumer culture /
by:
Spector, Robert,1947-.
(Language materials, printed)
The Nordstrom way to customer service excellence :a handbook for implementing great service in your organization /
by:
McCarthy, Patrick D.; Spector, Robert,1947-.
(Language materials, printed)