Spector, Robert,1947-.
概要
| 作品: | 2 作品在 2 項出版品 1 種語言 | |
|---|---|---|
書目資訊
Category killers :the retail revolution and its impact on consumer culture /
by:
Spector, Robert,1947-.
(書目-語言資料,印刷品)
The Nordstrom way to customer service excellence :a handbook for implementing great service in your organization /
by:
McCarthy, Patrick D.; Spector, Robert,1947-.
(書目-語言資料,印刷品)