語系
Ford, Robert C.
概要
| 作品: | 1 作品在 1 項出版品 1 種語言 | |
|---|---|---|
書目資訊
Managing quality service in hospitality :how organizations achieve excellence in the guest experience /
by:
Ford, Robert C.; Heaton, Cherrill P.; Sturman, Michael C.
(書目-語言資料,印刷品)