• Empathetic marketing :how to satisfy the 6 core emotional needs of your customers /
  • Record Type: Language materials, printed : Monograph/item
    Title/Author: Empathetic marketing :/ Mark Ingwer.
    Reminder of title: how to satisfy the 6 core emotional needs of your customers /
    Author: Ingwer, Mark.
    Published: New York :Palgrave Macmillan,2012.
    Description: xiv, 235 p. :ill. ;25 cm.
    Subject: Customer relations - Psychological aspects. -
    ISBN: 9780230340275 (hbk.) :
    ISBN: 023034027X (hbk.)
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