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An intelligent customer complaint management system with application to the transport and logistics industry /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	An intelligent customer complaint management system with application to the transport and logistics industry // Alireza Faed.
作者:	Faed, Alireza.
出版者:	Cham :Springer,c2013.
面頁冊數:	xxii, 349 p. :ill. (some col.) ;24 cm.
標題:	Consumer complaints - Data processing. -
ISBN:	9783319003238 (hbk.) :
ISBN:	3319003232 (hbk.)
ISBN:	9783319003245 (ebk.)

An intelligent customer complaint management system with application to the transport and logistics industry /
Faed, Alireza.

An intelligent customer complaint management system with application to the transport and logistics industry /Alireza Faed. - Cham :Springer,c2013. - xxii, 349 p. :ill. (some col.) ;24 cm. - Springer theses,2190-5053. - Springer theses,.

Doctoral thesis accepted by Curtin University, Australia.

Includes bibliographical references.

ISBN: 9783319003238 (hbk.) :NT4706Subjects--Topical Terms:

1000002670
Consumer complaints
--Data processing.

Dewey Class. No.: 658.8/12

An intelligent customer complaint management system with application to the transport and logistics industry /
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