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The lifebeltthe definitive guide to ...

Murphy, John A.

The lifebeltthe definitive guide to managing customer retention /

紀錄類型:	書目-電子資源 : 單行本
正題名/作者:	The lifebelt/ John A. Murphy.
其他題名:	the definitive guide to managing customer retention /
其他題名:	Definitive guide to managing customer retention
作者:	Murphy, John A.
出版者:	Chichester ;Wiley,c2001.
面頁冊數:	1 online resource (xii, 292 p.) :ill.
標題:	Customer loyalty. -
電子資源:	Click here for online access to this book (查閱全文) (EBSCO eBook)
ISBN:	0470848014 (electronic bk.)
ISBN:	9780470848012 (electronic bk.)

The lifebeltthe definitive guide to managing customer retention /
Murphy, John A.

The lifebeltthe definitive guide to managing customer retention /[electronic resource] :Definitive guide to managing customer retentionJohn A. Murphy. - Chichester ;Wiley,c2001. - 1 online resource (xii, 292 p.) :ill.

ISBN: 0470848014 (electronic bk.)Subjects--Topical Terms:

148581
Customer loyalty.
Index Terms--Genre/Form:

172687
Electronic books.

LC Class. No.: HF5415.525 / .M87 2001eb

Dewey Class. No.: 658.8/12

The lifebeltthe definitive guide to managing customer retention /
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