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Measuring performance in public and ...

Poister, Theodore H.

Measuring performance in public and nonprofit organizations

Record Type:	Electronic resources : Monograph/item
Title/Author:	Measuring performance in public and nonprofit organizations/ Theodore H. Poister.
Author:	Poister, Theodore H.
Published:	San Francisco :Jossey-Bass,c2003.
Description:	1 online resource (xxi, 289 p.) :ill., maps.
Subject:	Organizational effectiveness - Measurement. -
Online resource:	Click here for online access to this book (查閱全文) (EBSCO eBook)
ISBN:	078796803X (electronic bk.)
ISBN:	9780787968038 (electronic bk.)

Measuring performance in public and nonprofit organizations
Poister, Theodore H.

Measuring performance in public and nonprofit organizations[electronic resource] /Theodore H. Poister. - 1st ed. - San Francisco :Jossey-Bass,c2003. - 1 online resource (xxi, 289 p.) :ill., maps. - Jossey-Bass nonprofit and public management series. - Jossey-Bass nonprofit and public management series..

Includes bibliographical references (p. 275-282) and index.

The Management Framework for Performance Measurement --Julia Melkers --

In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic manageme.

ISBN: 078796803X (electronic bk.)Subjects--Topical Terms:

150645
Organizational effectiveness
--Measurement.Index Terms--Genre/Form:

172687
Electronic books.

LC Class. No.: HD58.9 / .P65 2003eb

Dewey Class. No.: 658.3

Measuring performance in public and nonprofit organizations
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020 $a 078796803X (electronic bk.)
020 $a 9780787968038 (electronic bk.)
035 $a (OCoLC)53166159 $z (OCoLC)300749510 $z (OCoLC)531098114 $z (OCoLC)793527841
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040 $a N$T $b eng $c N$T $d OCLCQ $d YDXCP $d OCLCQ $d IDEBK $d OCLCQ $d DOS $d MERUC $d OCLCE $d E7B $d TEFOD $d OCLCQ $d OCLCF
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100 1 $a Poister, Theodore H. $3 1000068438
245 1 0 $a Measuring performance in public and nonprofit organizations $h [electronic resource] / $c Theodore H. Poister.
250 $a 1st ed.
260 $a San Francisco : $b Jossey-Bass, $c c2003.
300 $a 1 online resource (xxi, 289 p.) : $b ill., maps.
490 1 $a Jossey-Bass nonprofit and public management series
504 $a Includes bibliographical references (p. 275-282) and index.
505 0 0 $t The Management Framework for Performance Measurement -- $t Introduction to Performance Measurement -- $t Developing Effective Performance Measurement Systems -- $t Methodological Elements of Performance Measurement -- $t Identifying Real Outcomes and Other Performance Measures -- $t Clarifying Program Goals and Objectives -- $t Defining Performance Indicators -- $t Analyzing Performance Data -- $t Reporting Performance Data / $r Julia Melkers -- $t Processing Performance Data / $r Julia Melkers -- $t Strategic Applications of Performance Measurement -- $t Using Performance Measures to Support Strategic Planning and Management -- $t Incorporating Performance Measures into the Budgeting Process / $r Julia Melkers -- $t Supporting Performance Management Systems -- $t Improving Quality, Productivity, and Customer Service -- $t Using Comparative Measures to Benchmark Performance -- $t The Process side of Performance Measurement -- $t Implementing Effective Measurement Systems.
520 $a In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic manageme.
588 $a Description based on print version record.
650 0 $a Organizational effectiveness $x Measurement. $3 150645
650 0 $a Nonprofit organizations. $3 152575
650 0 $a Public administration. $3 163169
650 0 $a Performance $x Measurement. $3 158006
650 7 $a BUSINESS & ECONOMICS $x Workplace Culture. $2 bisacsh $3 1000061912
650 7 $a BUSINESS & ECONOMICS $x Human Resources & Personnel Management. $2 bisacsh $3 1000063974
650 6 $a Efficacit歋 organisationnelle $x Mesure. $3 1000068440
650 6 $a Associations sans but lucratif. $3 1000068441
650 6 $a Administration publique. $3 1000068442
650 6 $a Rendement au travail $x Mesure. $3 1000068443
650 7 $a Secteur public. $2 rasuqam $3 1000068444
650 1 7 $a Efficacit歋 organisationnelle. $2 rasuqam $3 1000068445
650 7 $a 榼valuation de la performance. $2 rasuqam $3 1000068446
650 7 $a Association sans but lucratif. $2 rasuqam $3 1000068447
655 4 $a Electronic books. $2 local. $3 172687
655 7 $a Guide (Descripteur de forme) $2 rasuqam $3 1000068448
776 0 8 $i Print version: $a Poister, Theodore H. $t Measuring performance in public and nonprofit organizations. $b 1st ed. $d San Francisco : Jossey-Bass, c2003 $z 078794999X $w (DLC) 2003005632 $w (OCoLC)52464643
830 0 $a Jossey-Bass nonprofit and public management series. $3 1000068439
856 4 0 $3 EBSCOhost $u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=91858 $z Click here for online access to this book (查閱全文) (EBSCO eBook)
938 $a YBP Library Services $b YANK $n 2340560
938 $a ebrary $b EBRY $n ebr10300599
938 $a EBSCOhost $b EBSC $n 91858

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