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Public relations as relationship man...

Bruning, Stephen D.

Public relations as relationship managementa relational approach to the study and practice of public relations /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Public relations as relationship management/ edited by John A. Ledingham, Stephen D. Bruning.
Reminder of title:	a relational approach to the study and practice of public relations /
other author:	Ledingham, John A.
Published:	Mahwah, N.J. :L. Erlbaum,2000.
Description:	1 online resource (xvii, 255 pages).
Subject:	Public relations - Management. -
Online resource:	Click here for online access to this book (查閱全文) (EBSCO eBook)
ISBN:	0585165351 (electronic bk.)
ISBN:	9780585165356 (electronic bk.)
ISBN:	0805841032 (pbk.)
ISBN:	9780805841039 (pbk.)
ISBN:	9781410604668
ISBN:	1410604667
ISBN:	9780805830507 (alk. paper)
ISBN:	0805830502 (alk. paper)

Public relations as relationship managementa relational approach to the study and practice of public relations /
Public relations as relationship managementa relational approach to the study and practice of public relations /[electronic resource] :edited by John A. Ledingham, Stephen D. Bruning. - Mahwah, N.J. :L. Erlbaum,2000. - 1 online resource (xvii, 255 pages). - LEA's communication series. - LEA's communication series..

Includes bibliographical references and indexes.

Introduction : Background and current trends in the study of relationship management / John A. Ledingham and Stephen D. Bruning -- Concept and theory of organization-public relationships / Glen M. Broom, Shawna Casey, and James Ritchey -- From organizational effectiveness to relationship indicators : antecedents of relationships, public relations strategies, and relationship outcomes / James E. Grunig and Yi-Hui Huang -- A longitudinal study of organization-public relationship dimensions : defining the role of communication in the practice of relationship management / John A. Ledingham and Stephen D. Bruning -- Crisis management : advantages of a relational perpsective / W. Timothy Coombs -- Issues management : a relational approach / Janet A. Bridges and Richard Alan Nelson -- Relationship management : a new professional model / Susan Lucarelli-Dimmick with Traci E. Bell, Samuel G. Burgiss, and Caroline Ragsdale -- Building employee and community relationships through volunteerism : a case study / Laurie J. Wilson -- Public relations : toward a global professionalism / Dean Kruckeberg -- Organization and key public relationships : testing the influence of the relationship dimensions in a business to business context / Stephen D. Bruning and John A. Ledingham -- An interpersonal primer with implications for public relations / T. Dean Thomlison -- From personal influence to interpersonal influence : a model for relationship management / Elizabeth L. Toth -- "Relationship" and the evolution of network news / Steven A. Esposito and Stephen C. Koch.

"The emergence of relationship management as a paradigm for public relations scholarship and practice requires a close examination of just what is meant by public relations - its definition, its function and value, and the benefits it generates. Addressing the topic of relationship management, this unique volume includes theoretical and applied chapters that explore the notion of public relations as the management of relationships between an organization and its key publics." "In addition to the contribution this collection makes to scholarship and coursework in public relations, the discussion conducted here is certain to influence and promote future research on and practice of relationship management."--Jacket.

ISBN: 0585165351 (electronic bk.)

Source: Unowned Dawsonera PDA titleSubjects--Topical Terms:

188544
Public relations
--Management.Index Terms--Genre/Form:

172687
Electronic books.

LC Class. No.: HD59 / .P785 2000eb

Dewey Class. No.: 659.2

Public relations as relationship managementa relational approach to the study and practice of public relations /
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520 1 $a "The emergence of relationship management as a paradigm for public relations scholarship and practice requires a close examination of just what is meant by public relations - its definition, its function and value, and the benefits it generates. Addressing the topic of relationship management, this unique volume includes theoretical and applied chapters that explore the notion of public relations as the management of relationships between an organization and its key publics." "In addition to the contribution this collection makes to scholarship and coursework in public relations, the discussion conducted here is certain to influence and promote future research on and practice of relationship management."--Jacket.
588 $a Description based on print version record.
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