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The International hospitality indust...

Brotherton, Bob.

The International hospitality industrystructure, characteristics and issues /

紀錄類型:	書目-電子資源 : 單行本
正題名/作者:	The International hospitality industry/ edited by Bob Brotherton.
其他題名:	structure, characteristics and issues /
其他作者:	Brotherton, Bob.
出版者:	Oxford ;Butterworth-Heinemann,2003.
面頁冊數:	1 online resource (xiv, 236 pages) :illustrations
標題:	Hospitality industry. -
電子資源:	Click here for online access to this book (查閱全文) (EBSCO eBook)
ISBN:	0585458103 (electronic bk.)
ISBN:	9780585458106 (electronic bk.)
ISBN:	9780750652957
ISBN:	0750652950
ISBN:	0080509061 (electronic bk.)
ISBN:	9780080509068 (electronic bk.)

The International hospitality industrystructure, characteristics and issues /
The International hospitality industrystructure, characteristics and issues /[electronic resource] :edited by Bob Brotherton. - Oxford ;Butterworth-Heinemann,2003. - 1 online resource (xiv, 236 pages) :illustrations

Includes bibliographical references and index.

Part one: Structure and characteristics -- An overview (Bob Brotherton); Hotels (David Littlejohn); Restaurants (Stephen Ball and Linda Roberts), Contract foodservice (Michael Haywood); Cruise ships (Erwin Losekoort and Alastair Morrison); Part two: Issues -- An overview (Bob Brotherton); Managing Diversity (Roy Wood); The impact of information technology (Peter O'Connor and Gabriele Piccoili); Operational dilemmas (Mike Riley); Strategic choices (Frank Go and Adee Athiyaman); Marketing options (Alex Gibson); Developing international managers (Judy Gannon); Finance (Paul Beals and Francis Kwansa); Conclusions: Themes and prospects.

With contributions from leading figures in the field The International Hospitality Industry looks at both specific sectors of the industry, such as restaurants, cruises, hotels and contract foodservice. The book moves on to highlight the key issues that will be encountered within every sector of the industry - operations, IT, marketing and HR among others - thereby providing the reader with an all-encompassing and comparative overview of the field. * Contributions from experts around the world (USA, France, Holland, Australia, Canada, Switzerland, Ireland and the UK). * Matching the issues to the sectors. * Up-to-date case studies and examples to highlight and illustrate.

ISBN: 0585458103 (electronic bk.)

Source: 95258:95257Elsevier Science & Technologyhttp://www.sciencedirect.comSubjects--Topical Terms:

189921
Hospitality industry.
Index Terms--Genre/Form:

172687
Electronic books.

LC Class. No.: TX911 / .I582 2003eb

Dewey Class. No.: 647.94

The International hospitality industrystructure, characteristics and issues /
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