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The Routledge handbook of hospitality management /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
The Routledge handbook of hospitality management // edited by Ioannis S. Pantelidis.
其他題名:
Handbook of hospitality management
其他作者:
Pantelidis, Ioannis S.,
出版者:
Abingdon, Oxon :Routledge,2014.
面頁冊數:
xviii, 343 p. :ill. ;25 cm.
標題:
Hospitality industry - Management. -
ISBN:
9780415671774 (hardback) :
The Routledge handbook of hospitality management /
The Routledge handbook of hospitality management /
Handbook of hospitality managementedited by Ioannis S. Pantelidis. - Abingdon, Oxon :Routledge,2014. - xviii, 343 p. :ill. ;25 cm.
Includes bibliographical references and index.
"Hospitality is an industry characterised by its complex nature and numerous sectors including hotels, hostels, B&Bs, restaurants, pubs, nightclubs and contract catering. However, despite its segmentation, there are key issues that are pertinent to all subsectors. The Routledge Handbook of Hospitality Management adopts a strategic approach and explores and critically evaluates current debates, issues and controversies to enable the reader to learn from the industry's past mistakes as well as future opportunities. Especially relevant at a time when many sectors of the industry have to re - evaluate and reinvent themselves in response to the economic downturn the Handbook brings together specialists from both industry and academia and from a range of geographical regions to provide state-of-the-art theoretical reflection and empirical research. Each of the five inter related sections explores and evaluates issues that are of extreme importance to hospitality organisations, many of which have not been adequately explored before: external and internal customers, debates surrounding finance, uncertainty risk and conflict, sustainability, and e-Hospitality and Technology. This book is an invaluable resource for all those with an interest in hospitality, encouraging dialogue across disciplinary boundaries and areas of study. It is essential reading for students, researchers & academics and managers of Hospitality as well as those of Tourism, Events, Marketing, and Business Management"--
ISBN: 9780415671774 (hardback) :NT6670
LCCN: 2013035360Subjects--Topical Terms:
168565
Hospitality industry
--Management.
LC Class. No.: TX911.3.M27 / R68 2014
Dewey Class. No.: 647.94068
The Routledge handbook of hospitality management /
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