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Human resources management in the hospitality industry /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Human resources management in the hospitality industry // David K. Hayes, Jack D. Ninemeier.
作者:	Hayes, David K.,
其他作者:	Ninemeier, Jack D.,
出版者:	Hoboken, NJ :John Wiley & Sons, Inc.,c2016.
面頁冊數:	xix, 298 p. :ill. ;29 cm.
標題:	Hospitality industry - Personnel management. -
電子資源:	http://catalogimages.wiley.com/images/db/jimages/9781118988503.jpg
ISBN:	9781118988503 (hardback) :

Human resources management in the hospitality industry /
LDR:02169cam a2200253 a 450 001 1000056436
005 20150804103732.0
008 141218s2016 njua b 001 0 eng
010 $a 2014048355
020 $a 9781118988503 (hardback) : $c NT3537
035 $a 18410399
040 $a DLC $b eng $c DLC
042 $a pcc
050 0 0 $a TX911.3.P4 $b H39 2015
082 0 0 $a 647.94068 $2 23
084 $a BUS081000 $2 bisacsh
100 1 $a Hayes, David K., $e author. $3 1000083788
245 1 0 $a Human resources management in the hospitality industry / $c David K. Hayes, Jack D. Ninemeier.
250 $a 2nd ed.
260 # $a Hoboken, NJ : $b John Wiley & Sons, Inc., $c c2016.
300 $a xix, 298 p. : $b ill. ; $c 29 cm.
504 $a Includes bibliographical references and index.
505 8 # $a Machine generated contents note: One: Introduction to Human Resources in the Hospitality Industry Two: The Legal Environment of Human Resources Management Three: Human Resources Management: Policies and Procedures Four: Employee On-Boarding: Recruitment and Selection Five: Employee On-Boarding: Orientation and Induction Six: Planning Training Programs Seven: Delivering and Evaluating Training Programs Eight: Compensation Programs Nine: Performance Management and Appraisal Ten: Employee Health and Safety Eleven: Critical Issues in Human Resources Management Twelve: Human Resources in Evolving Hospitality Organizations .
520 # $a "Today's hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities. "-- $c Provided by publisher.
650 # 0 $a Hospitality industry $x Personnel management. $3 147617
700 1 # $a Ninemeier, Jack D., $e author. $3 1000083789
776 0 8 $i Online version: $a Hayes, David K., author. $t Human resources management in the hospitality industry $b Second edition. $d Hoboken, NJ : John Wiley & Sons, Inc., [2015] $z 9781119030850 $w (DLC) 2014049359
856 4 2 $3 Cover image $u http://catalogimages.wiley.com/images/db/jimages/9781118988503.jpg